Our Services

Our Services

We Don’t Know Boring…

Most training is boring, repetitive, and difficult to retain because most training is not designed for RELEVANCE.

We don’t bring stress balls, trinkets, and fidget devices.  Instead, we bring a deep understanding of your organization, market and battle tested experience to every event.

Don’t do your needs assessment alone. Get a commercial grade report made for you.

No…there are no strings attached.

We Don’t Know Boring…

Most training is boring, repetitive, and difficult to retain because most training is not designed for RELEVANCE.

We don’t bring stress balls, trinkets, and fidget devices.  Instead, we bring a deep understanding of your organization, market and battle tested experience to every event.

Don’t do your needs assessment alone. Get a commercial grade report made for you.

No…there are no strings attached.

Could you use our expertise?

If you need to fix a revenue, market-share, turnover, pipeline velocity, or high potential skills development problem, reach out to us.

Services

Hover over a service to get a glimpse and scroll below to learn more.

Revenue Enablement

Pipeline Management

Evidence Based Influencing

Deal Management

Controlling Negotiations

Behavioral Assessments

Corporate Accounts Strategy & Master Series

High Performance Skills

Technology Solutions

Discover, Design, Engineer & Engage

Commercialization Services

Services

Scroll below to learn more.

Pipeline Management

Revenue Enablement

Evidence Based Influencing

Deal Management

Controlling Negotiations

Behavioral Assessments

Corporate Accounts Strategy & Master Series

High Performance Skills

Technology Solutions

Discover, Design, Engineer & Engage

Commercialization Services

Learn More

Revenue Enablement

Do you need a proven process to determine the best solution fit with your revenue pain point?

With so many challenges in Revenue Enablement it can be difficult to know where to start, but we do!

There are 4 key drivers to Revenue Enablement:

  • Customer Journey
  • Value Proposition
  • Sales Operations
  • Go To Market Strategy
Pipeline Management

Does your Sales Pipeline have Velocity? 

Pipeline Velocity is the measure of how quickly deals convert to revenue. You need to consider the complete commercial cycle and get the right tools to fix a slow and inefficient pipeline.

It’s more than just a formula, but along with the right insight , leadership, training and focus you can make a big difference in your pipeline velocity.

Corporate Accounts Strategy & Master Series

Have you or your company Experienced the Loss of a Strategic Account?

It is painful for any organization and can take years to replace. An often overlooked mitigation tactic is actually very simple: Invest in the development of your top talent and empower them to keep your key accounts committed and loyal for the long term.

Corporate Accounts Master Series:

This series is designed to drive results & competencies for experienced professionals.

18 High Impact courses incorporate: 

  • A Collective applied experience of 60+ years
  • An extensive history of integrating leadership & behavioral science
  • Deep healthcare industry expertise & understanding
Behavioral Assessments

What happens when you don’t understand yourself or your team?

That is easy to figure out, but the results are miscommunication, frustration and misalignment. The good news is: Psychology and behavioral science have revealed that we all fall into categories that describe our behaviors.

Assessments can be offered to fit people in a variety applications: 

  • By function: Sales, Customer Service, Management
  • By role: Individual Contributor, Manager, Executive / Leader
  • By purpose: Team building, Interviewing
Technology Solutions

How aware are you and your team of the FRICTION in your communications and the impacts they have on your organization?

When people become desperate to be heard they tend to speak louder and become more aggressive.

When everything becomes urgent then nothing is urgent.

Communication Friction in your organization can lead directly to:

  • Trying to “Keep Up” with Email
  • Using Private Chat Apps for the Real Conversation that is NOT tracked
  • Overwhelm by too many Notifications, “What Really Deserves my Attention”?
  • Information Overload – Unable to Decide the Best Course of Action
  • The Speed of Progress Outrunning the Organization’s Ability to Predict Outcomes
  • Miscommunication, Misalignment and Discoordination

Our solution to get rid of the FRICTION is also our Communications & Engagement Platform, Wagglebee. 

Wagglebee solves the communication challenge by making conversation relevant through context

The most innovative technology is simple enough to get out of the way for the person using it.

We’ve centered the design around the user experience.

Commercialization Services

Is your Market Launch starting from the Pole Position?

At LiquidSMARTS we are a team of experts that are experienced in navigating all the steps in the pre-commercial process, from conducting market experiments to disciplined management metrics. 

Our in-depth knowledge of the market has proven to save companies time and money.

Maximizing Your Multiple – How to Create Enterprise Value:

Don’t destroy your market value by assuming that you have the right organizational structure to pitch to potential investors.

You also need a believable, relevant, & detailed strategic plan that shows the WHY and HOW you will grow if you want to maximize your multiple.

Evidence Based Influencing

Does your team have the ability to use evidence as a sales tool or are they lacking those basic skills? ​

Sales & Marketing professionals have an obligation to sell the truth in solutions. The use of that data as evidence is a key element of building credibility with your customers.  Unfortunately, not every one has the same knowledge or abilities when using evidence through the course of a sale. 

Course Outline: 

  • Credibility and the Hierarchy of a Study’s Impact
  • Foundations of Evidence Based Studies
  • Evidence Base Influencing
Deal Management

Do you have a proven sales process in place for your teams?

Selling without a process is the most direct path toward a loss.

The critical part to winning involves a simple, repeatable and proven process.

We call it DealSMARTS.

Our foundations course gives you a process that is easy to remember and apply to impact your ability to close deals and win.

Controlling Negotiations

Our program helps you avoid:

  • Frustration
  • Lost Revenue
  • Lost Bonuses
  • Another Step Backwards

Program Elements:

Negotiating in Complex Organizations – Know the requirements to successfully navigate healthcare organizations from initial agreement through to a formal contract.

Pipeline Management: 

How to Influence the Decision -Increase deal flow & win rates while increasing customer engagement & qualification.

Winning When You are Behind:

Enact the best practices & most valuable resources to use to increase your persuasion & presentation skills while negotiating.

High Performance Skills

Do you and your team have the hidden ingredient in selling?

Most of us think they are obvious, but they are subtle and fundamental. We all need to polish them on a regular basis because without them we can lose a deal without ever knowing what happened.

To make you and your team agile & adaptable each lesson is based on:

  • One Topic
  • One Skill
  • One Behavior
  • One Best Practice
Discover, Design, Engineer & Engage

Do you and your team understand the importance of Relevance?

We are experts at mapping the processes necessary to design, implement, and deploy successful initiatives that make your interactions more meaningful, from discovery and ideation, through turn-up, analytics and operation. 

Let’s make a plan… to take effective action and measure the results

Relevance is about:

  • Doing the right-thing
  • Doing that at the right-time
  • Doing that in the right-way

Learn More

Revenue Enablement

Do you need a proven process to determine the best solution fit with your revenue pain point?

With so many challenges in Revenue Enablement it can be difficult to know where to start, but we do!

There are 4 key drivers to Revenue Enablement:

  • Customer Journey
  • Value Proposition
  • Sales Operations
  • Go To Market Strategy
Pipeline Management

Does your Sales Pipeline have Velocity? 

Pipeline Velocity is the measure of how quickly deals convert to revenue. You need to consider the complete commercial cycle and get the right tools to fix a slow and inefficient pipeline.

It’s more than just a formula, but along with the right insight , leadership, training and focus you can make a big difference in your pipeline velocity.

Corporate Accounts Strategy & Master Series

Have you or your company Experienced the Loss of a Strategic Account?

It is painful for any organization and can take years to replace. An often overlooked mitigation tactic is actually very simple: Invest in the development of your top talent and empower them to keep your key accounts committed and loyal for the long term.

Corporate Accounts Master Series:

This series is designed to drive results & competencies for experienced professionals.

18 High Impact courses incorporate: 

  • A Collective applied experience of 60+ years
  • An extensive history of integrating leadership & behavioral science
  • Deep healthcare industry expertise & understanding
Behavioral Assessments

What happens when you don’t understand yourself or your team?

That is easy to figure out, but the results are miscommunication, frustration and misalignment. The good news is: Psychology and behavioral science have revealed that we all fall into categories that describe our behaviors.

Assessments can be offered to fit people in a variety applications: 

  • By function: Sales, Customer Service, Management
  • By role: Individual Contributor, Manager, Executive / Leader
  • By purpose: Team building, Interviewing
Technology Solutions

How aware are you and your team of the FRICTION in your communications and the impacts they have on your organization?

When people become desperate to be heard they tend to speak louder and become more aggressive.

When everything becomes urgent then nothing is urgent.

Communication Friction in your organization can lead directly to:

  • Trying to “Keep Up” with Email
  • Using Private Chat Apps for the Real Conversation that is NOT tracked
  • Overwhelm by too many Notifications, “What Really Deserves my Attention”?
  • Information Overload – Unable to Decide the Best Course of Action
  • The Speed of Progress Outrunning the Organization’s Ability to Predict Outcomes
  • Miscommunication, Misalignment and Discoordination

Our solution to get rid of the FRICTION is also our Communications & Engagement Platform, Wagglebee. 

Wagglebee solves the communication challenge by making conversation relevant through context

The most innovative technology is simple enough to get out of the way for the person using it.

We’ve centered the design around the user experience.

Commercialization Services

Is your Market Launch starting from the Pole Position?

At LiquidSMARTS we are a team of experts that are experienced in navigating all the steps in the pre-commercial process, from conducting market experiments to disciplined management metrics. 

Our in-depth knowledge of the market has proven to save companies time and money.

Maximizing Your Multiple – How to Create Enterprise Value:

Don’t destroy your market value by assuming that you have the right organizational structure to pitch to potential investors.

You also need a believable, relevant, & detailed strategic plan that shows the WHY and HOW you will grow if you want to maximize your multiple.

Evidence Based Influencing

Does your team have the ability to use evidence as a sales tool or are they lacking those basic skills? ​

Sales & Marketing professionals have an obligation to sell the truth in solutions. The use of that data as evidence is a key element of building credibility with your customers.  Unfortunately, not every one has the same knowledge or abilities when using evidence through the course of a sale. 

Course Outline: 

  • Credibility and the Hierarchy of a Study’s Impact
  • Foundations of Evidence Based Studies
  • Evidence Base Influencing
Deal Management

Do you have a proven sales process in place for your teams?

Selling without a process is the most direct path toward a loss.

The critical part to winning involves a simple, repeatable and proven process.

We call it DealSMARTS.

Our foundations course gives you a process that is easy to remember and apply to impact your ability to close deals and win.

Controlling Negotiations

Our program helps you avoid:

  • Frustration
  • Lost Revenue
  • Lost Bonuses
  • Another Step Backwards

Program Elements:

Negotiating in Complex Organizations – Know the requirements to successfully navigate healthcare organizations from initial agreement through to a formal contract.

Pipeline Management: 

How to Influence the Decision -Increase deal flow & win rates while increasing customer engagement & qualification.

Winning When You are Behind:

Enact the best practices & most valuable resources to use to increase your persuasion & presentation skills while negotiating.

High Performance Skills

Do you and your team have the hidden ingredient in selling?

Most of us think they are obvious, but they are subtle and fundamental. We all need to polish them on a regular basis because without them we can lose a deal without ever knowing what happened.

To make you and your team agile & adaptable each lesson is based on:

  • One Topic
  • One Skill
  • One Behavior
  • One Best Practice
Discover, Design, Engineer & Engage

Do you and your team understand the importance of Relevance?

We are experts at mapping the processes necessary to design, implement, and deploy successful initiatives that make your interactions more meaningful, from discovery and ideation, through turn-up, analytics and operation. 

Let’s make a plan… to take effective action and measure the results

Relevance is about:

  • Doing the right-thing
  • Doing that at the right-time
  • Doing that in the right-way

Want to Learn More?

Discover Your Relevance

Schedule a 15 minute call to learn more about how we can help you!

Compared to industry standards, find out how RELEVANT you are in:

  • Sales Efforts
  • Training Alignment
  • Marketing Communications
  • Strategic Innitiatives
  • Performance Improvements

Schedule a Call

5 + 8 =

What Our Clients Say

What Our

Clients Say

Speaking our client’s language, while adding value to the conversation, is at the root of what we do…

John I. Pritchard

President & CEO
Share Moving Media
Association of National Account Executives

Publisher
The Journal of Healthcare Contracting
The Dail-E News

“ANAE is proud to partner with LiquidSMARTS on many content projects. Time and again LiquidSMARTS proves to have a great depth of Industry expertise, from the ground up, in commercial roles.

“Equally impressive is their ability to provide fresh and relevant content – framing proven best practices withinthe current context in today’s hectic and dynamic world. LiquidSMARTS seems to have an unending ability to infuse all their projects with elements of psychology toward the craft of influence ensuring success for our joint clients time and again.

“Last but not least they are also really fun to work with; very engaging, sharp, down to earth and relatable!”

Anna Voldman

Sr. Marketing Manager

“LiquidSMARTS and Dr.Wessels are my go-to partners for healthcare, higher education and customer engagement strategies. The team is great to work with, supports our mission and contributes to the development of our sales organization.”

Stuart Eberstein

Head of Customer Marketing
Grifols

“In a short period of time, LiquidSMARTS has helped the marketing team at Grifols prioritize the customer, their pain points and the value of our solutions over product features and benefits. We have been energized from fresh ideas, new tools and a shift in mindset to further our customer centric culture”

Bob Thayer

Seasoned Diagnostic Imaging Veteran

“I’ve had training from Gunter for over 20 years …. GE, Toshiba, Siemens, etc., and always found the material engaging and worthy of honing my craft.”

Mike Kreitzinger

Director

“This is the most impactful training I or my group has had in 5 years. The training was tailored to our gaps and needs. One thing that stuck out to me was the story about the budget bowl and the lab manager. Gunter is a great sounding board.”

What Our Clients Say

What Our Clients Say

Speaking our client’s language, while adding value to the conversation, is at the root of what we do…

John I. Pritchard

President & CEO
Share Moving Media
Association of National Account Executives

Publisher
The Journal of Healthcare Contracting
The Dail-E News

Anna Voldman

Sr. Marketing Manager

Stuart Eberstein

Head of Customer Marketing
Grifols

Bob Thayer

Seasoned Diagnostic Imaging Veteran

Mike Kreitzinger

Director